Privacy Policy
Last updated: March 2026
Introduction
At InvoDock, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our invoice management platform. By using InvoDock, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information you provide directly to us, such as your name, email address, company information, billing address, and payment details when you create an account or make a purchase. We also collect usage data including device information, IP addresses, and interaction patterns with our services.
Personal Information
Account credentials, profile information, business details, invoice data, customer information you upload, and payment information.
Usage Data
Browser type, device type, operating system, pages visited, time spent on pages, and feature usage patterns.
How We Use Information
We use the information we collect to provide, maintain, and improve our services, process transactions, communicate with you about your account, send invoices and receipts, provide customer support, and comply with legal obligations.
To Provide Services
Create and manage your account, process payments, generate and send invoices, and maintain tenant workspaces.
To Improve Services
Analyze usage patterns to enhance user experience, fix technical issues, and develop new features.
To Communicate
Send account notifications, respond to support requests, and provide product updates.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Types of Cookies
Essential Cookies
Necessary for the platform to function properly. These cannot be switched off in our systems.
Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Managing Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes we collected it for.
Account Data
Retained while your account is active and deleted immediately after account deletion.
Log Data
Retained for 12 months for security and analytics purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our platform uses industry-standard encryption, secure databases, and regular security audits.
Third-Party Services
We may share your information with third-party service providers who assist us in operating our platform, processing payments, and providing technical infrastructure.
Service Providers
Payment processors, cloud hosting, email services, and analytics tools.
Data Transfer
When data is transferred to third parties, we ensure appropriate data protection agreements are in place.
Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings or by contacting our support team.
Right to Erasure
You can request deletion of your personal data, subject to legal retention requirements.
Right to Object
You can object to processing of your data for direct marketing purposes.
Right to Withdraw Consent
You can withdraw consent at any time where processing is based on consent.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
Notification
We will notify you via email or prominent notice on our platform at least 30 days before any material changes take effect.
Contact Us
For questions about this Privacy Policy, please contact us at [email protected]